Marsden Viaduct | Auckland ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

“The vibrant Viaduct Marina, with its stunning views, was the highlight of my stay!”view full review

Experience luxury at Marsden Viaduct Hotel, a 5-star property renowned for its proximity to Viaduct Harbour's dining options and premium amenities. This Auckland hotel features 80 elegantly designed rooms and boasts a full-service spa, free Wi-Fi, and a terrace with city views.

Rooms & Amenities

Marsden Viaduct Hotel offers air-conditioned rooms equipped with premium bedding, a desk, a flat-screen TV, a coffee machine, a fridge, and a private bathroom with a shower. Certain rooms provide sea views or a patio, enhancing your stay.

Dining Options

Dining options at Marsden Viaduct include Frida Cocina Mexicana & Tequila Bar for traditional Mexican cuisine, and Dr Rudi's Rooftop Brewing Co. for craft beers with stunning views. The on-site French Press Cafe serves pastries and espresso coffee.

Leisure & Business

Leisure facilities at Marsden Viaduct Hotel include access to Sofitel's luxurious spa, which features a gym and sauna. The hotel also offers versatile meeting rooms accommodating up to 130 delegates, equipped with state-of-the-art facilities.

Location & Transportation

Popular attractions such as Aotea Square, The Civic, and Auckland Art Gallery are easily accessible within a short distance. Public transportation options include nearby bus stops on Customs Street West and Fanshawe Street, providing easy access to the area.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

Shower

Heating

room details

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King Room Disability Access

Max:

2 persons

Shower

Heating

room details

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Deluxe King Room Marina View

Max:

2 persons

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Auckland 2.6 km

Airports

Auckland (AKL) 28.0 km

Train

Train Station - Britomart 1.0 km

Train Station - Mt Eden 2.6 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stylish and Comfortable Room

“My room was not only stylish but also incredibly comfortable. The decor was modern, and I loved the clean and inviting atmosphere. The bed was large and cozy, ensuring I had restful nights during my stay.” view full review

Great Entertainment Options

“I appreciated the ample entertainment options available. The hotel provided a modern TV where I could access various apps, although I initially struggled with the log-in process. However, once everything was set up, watching my favorite shows was a breeze.” view full review

Really good Dining Experience

“Dining at the hotel was a highlight for me. The restaurant offered delicious meals with great house wine. Enjoying dinner accompanied by a Grand Piano showcase added a good touch to the evening. It truly elevated my dining experience.” view full review

Spacious and Luxurious Bathroom

“The bathroom in my room was really good, boasting a spacious rainhead shower that felt luxurious. It was well-designed with a lot of room to move around, making my daily routines feel like a treat rather than a chore.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Beach access
Spa & wellness centre
Sauna
Jacuzzi
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Map view

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

840 m

Park

Auckland War Memorial Museum

2.5 km

Gallery

Auckland Art Gallery Toi o Tamaki

1.5 km

Museum

New Zealand Maritime Museum

910 m

Square

Aotea Square

1.3 km

Park

Albert Park

1.5 km

Event hall

SKYCITY Auckland Convention Centre

970 m

Shopping Area

Victoria Park Market

610 m

Landmark

Queen Street

2.0 km

Theatre

Aotea Centre

1.7 km

Public Building

Auckland Town Hall

1.5 km

Square

Vulcan Lane

1.0 km

Church

St Patrick's Cathedral

700 m

Harbour

Queens Wharf

1.3 km

Square

Wynyard Quarter

610 m

Square

Takutai Square

1.4 km

Stadium

Spark Arena

2.1 km

Landmark

Britomart

1.1 km

Event hall

ANZ Viaduct Events Centre

620 m

Church

St Matthew-in-the-City Church

660 m

Landmark

Statue of Sir Dove-Myer Robinson

870 m

Bridge

Wynyard Crossing

650 m

Event hall

SKYCITY Auckland

900 m

Harbour

Princes Wharf

840 m

Park

Silo Park

740 m

Library

Central City Library

1.5 km

Bridge

Auckland Harbour Bridge

4.4 km

Nearby

Viaduct Harbour Ave

Viaduct Harbour

370 m

138 Halsey Street Freemans Bay

America's Cup Village

440 m

Westhaven Drive Curran St intersection

Westhaven Promenade

520 m

Restaurants

Le Restaurant

130 m

21 Viaduct Harbour Avenue At Hotel Sofitel

21 Viaduct Cafe

60 m

21 Viaduct Harbour Avenue

Mojo Viaduct Harbour

90 m

Vodaphone Building 20 Viaduct Harbour Avenue

Ceviche Bar by Besos Latinos

290 m

H3 - 132 Halsey St

Toto' Pizza

470 m

5 Hardinge Street Auckland

Major Sprout

520 m

21 Graham Street

Scratch Bakers

560 m

5 Graham Street

Williams Eatery

460 m

G03 85 Daldy Street

Reviews and Ratings

Reviews from guests about their experience.

William

United Kingdom, February 2025

5.0/10

My stay at Marsden Viaduct was quite mixed. While the location was fantastic and the room was large and spacious, I faced several issues that really impacted my experience. The check-in was a bit confusing, and my room lacked air conditioning, making it uncomfortable at times. Overall, I enjoyed the beautiful views, but some aspects definitely need improvement. 😕

Rooms

6.0

The room was large, spacious, and had a nice bath. However, it was uncomfortably warm due to the lack of air conditioning.

Service

5.0

At times, the service was unresponsive when I called for assistance, which was quite frustrating. However, some staff members were apologetic and helpful.

Location

9.0

The location is absolutely awesome! Being so close to the Viaduct, with beautiful views and good restaurants within walking distance, made my stay enjoyable.

Dining

8.0

Dining options nearby were excellent, offering a variety of places to eat within a short walk.

Facilities

6.0

The hotel offered solid facilities, though I experienced issues like a lack of air flow in my room.

Arthur

United Kingdom, February 2025

6.0/10

My stay at Marsden Viaduct Hotel was a mix of comfort and inconvenience. The location was convenient for exploring the city, and the bed was incredibly comfortable. However, I faced issues with the air conditioning and cleanliness in the shower, which definitely impacted my experience.

Rooms

6.0

The Deluxe King Room was spacious and well-designed, with a fantastic shower. although I found it quite bright in the morning due to the lack of blackout curtains.

Service

8.0

The staff were incredibly accommodating. they helped me with an early check-in and were quick to assist when my key card didn't work.

Location

5.0

While the hotel is situated close to the CBD, parking was a major hassle. it turned out to be quite expensive and complicated, which took away from the overall experience.

Dining

7.0

Dining options were decent, and I enjoyed some delicious dishes at the Sofitel cafe, but the finer details about dining were not clear until after booking.

Facilities

6.0

The hotel offered various amenities like dry cleaning and tours assistance. yet it felt a bit chaotic at the front desk with only one staff member during check-in.

Stuart

United Kingdom, December 2024

6.0/10

I had a decent stay at Marsden Viaduct Hotel, with a spacious room that had an very nice view. However, check-in took an hour, and some amenities in my room needed attention. Overall, the location was great, but there are some areas that need improvement.

Rooms

7.0

I stayed in a Deluxe King Room, which was spacious and featured an very nice view. I particularly loved the oversized bathtub. However, I noticed some issues, like the phone not connecting to the reception and a loose toilet seat.

Service

6.0

The staff were friendly, but I experienced a long check-in process and some miscommunication regarding the Wi-Fi issues. They seemed overwhelmed and perhaps could benefit from more staff during busy times.

Location

8.0

The location was perfect for my date night. Everything, including restaurants and nightclubs, was within walking distance. However, parking nearby was a hassle and quite expensive.

Dining

7.0

I had the chance to enjoy the nearby dining options, but I was disappointed that there weren't any breakfast deals for guests. The restaurant choices in the area were good, though.

Facilities

6.0

The hotel had decent facilities like dry cleaning and housekeeping, but I encountered some minor issues with maintenance that could be seen as attention to detail.

Jordan

United Kingdom, October 2024

6.6/10

I had a pleasant stay at Marsden Viaduct Hotel, enjoying the spacious room and warm atmosphere. The location was excellent for exploring nearby cafes and bars, although the parking situation was a bit cumbersome. Overall, it was a comfortable experience with friendly staff, though a few minor issues could be improved.

Rooms

9.0

The Deluxe King Room was spacious and warm with an incredibly comfy bed. I loved the views from the windows, which added a nice touch to my stay.

Service

8.0

The staff were really helpful and friendly, accommodating my request for an extended stay with ease. However, there were times when I felt a bit lost in the large hotel, as no one guided me to my room initially.

Location

7.0

The hotel's location was perfect for taking morning walks around the viaduct and accessing various bars and cafes, which I enjoyed immensely. However, I was surprised by the high parking fees, which took away some of the convenience.

Dining

8.0

Dining options were excellent, particularly the offerings available at the Sofitel cafe located downstairs. However, I wish I had more information about the prices beforehand, as some were a bit steep.

Facilities

7.0

The hotel offered various useful facilities, but I did find it frustrating that using the gym and pool required an additional fee. It's common to expect these amenities included in the room rate.

Ava

United Kingdom, October 2024

6.4/10

I recently stayed at the Marsden Viaduct Hotel for two nights. While I enjoyed the great location near the marina and appreciated the spacious room, my experience was overshadowed by several issues. Unfortunately, the housekeeping was inadequate, and my requests for basic amenities were ignored.

Rooms

5.0

The Superior King Room was spacious and comfortable, but I found it odd that the beds weren't split as I requested. My friend ended up on a trundler bed, which was not ideal. Additionally, the room lacked blackout curtains, making it difficult to sleep in as it got quite bright early.

Service

5.0

The service was disappointing. There seemed to be only one staff member managing everything, making it hard to get assistance at times. My requests went unanswered, and I had to call multiple times just to get basic necessities like face cloths.

Location

9.0

The hotel's location was excellent, right by the Viaduct which was super convenient for accessing restaurants and bars. This was one of the highlights of my stay.

Dining

7.0

I didn't dine extensively at the hotel, but the nearby dining options appeared very inviting, and I appreciated the easy access to award-winning local meats and fresh seafood.

Facilities

5.0

The hotel facilities were adequate, but I found it lacking in terms of housekeeping support. There seemed to be limited staff available for various services, which affected the overall experience.