Marsden Viaduct Hotel Auckland | Auckland ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Overlooking the vibrant waterfront, Marsden Viaduct Hotel offers a blend of modern amenities and contemporary design in a 4-star setting. Enjoy dining options such as French Press Cafe and La Maree, while leisure facilities include a fitness center, sauna, and swimming pool access. This Auckland hotel features 80 well-appointed rooms with views of the city or sea.

Rooms & Amenities

Marsden Viaduct Hotel features 80 air-conditioned rooms showcasing premium bedding, laptop-friendly workspaces, and modern amenities including flat-screen TVs and Nespresso coffee machines. Some rooms come with balconies or city views. The accommodation ensures guests have a comfortable stay with soundproof rooms and private bathrooms equipped with showers.

Dining Options

Dining options include French Press Cafe, famed for its pastries and espresso, and La Maree, which offers a menu of French and Latin fusion cuisine with a focus on seasonal ingredients. For Mediterranean delights, Grape & Olive serves tapas-style dishes complemented by local wines and signature cocktails.

Leisure & Spa

Leisure facilities at Marsden Viaduct Hotel encompass a fitness center, sauna, and swimming pool located 0.1 miles away at Lighter Quay. Guests can also indulge in spa treatments at Sofitel Spa, offering personalized wellness experiences using products from international and New Zealand brands.

Location & Transportation

The hotel is located in Auckland's entertainment district, with attractions like Aotea Centre and Viaduct Harbour nearby. Public transport options include bus stops within a short walking distance, enhancing accessibility to explore popular destinations and local shops. Airport shuttle services are also available for guest convenience.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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King Room Disability Access

Max:

2 persons

325 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

Check Prices

Deluxe King Room

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Auckland 1.6 mi

Airports

Auckland (AKL) 17.4 mi

Train

Train Station - Britomart3300 ft

Train Station - Mt Eden 1.6 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“I stayed in the Deluxe King Room with Marina View, and it was absolutely spacious and comfortable. The room allowed for plenty of movement, and the large windows offered amazing views. It truly made my stay enjoyable!” view full review

Very nice Shower

“The bathroom had an very nice shower complete with a rain shower head, which was such a luxurious experience after a long day. Plus, the large bathtub was a good surprise, making it perfect for unwinding after exploring.” view full review

Great Entertainment Options

“The TV setup in my room provided various media options, allowing me to unwind and catch up on shows after a busy day. The access to streaming apps made it really easy to enjoy my favorite programs!” view full review

Luxurious Bedding

“The bed in my room was extremely comfortable with luxurious bedding, ensuring I had a restful night’s sleep. I loved how the pillows were just the right amount of softness, providing a perfect sleep environment.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Beach access
Spa & wellness center
Sauna
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Map view

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

2800 ft

Parks

Auckland War Memorial Museum

1.6 mi

Gallery

Auckland Art Gallery Toi o Tamaki

5000 ft

Museums

New Zealand Maritime Museum

3000 ft

Square

Aotea Square

4200 ft

Parks

Albert Park

4800 ft

Events

SKYCITY Auckland Convention Centre

3200 ft

Shopping Area

Victoria Park Market

2100 ft

Auckland CentralNew Zealand

Queen Street

1.2 mi

Broadway Theatre

Aotea Centre

1.0 mi

Public Building

Auckland Town Hall

5000 ft

Square

Vulcan Lane

3400 ft

Church

St Patrick's Cathedral

2300 ft

Harbor

Queens Wharf

4200 ft

Square

Wynyard Quarter

2100 ft

Square

Takutai Square

4600 ft

Stadiums

Spark Arena

1.3 mi

Level 3 130 Quay Street Waitemata Harbour

Britomart

3700 ft

Events

ANZ Viaduct Events Centre

2100 ft

Church

St Matthew-in-the-City Church

2200 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

2900 ft

Bridges

Wynyard Crossing

2200 ft

Events

SKYCITY Auckland

3000 ft

Harbor

Princes Wharf

2800 ft

Parks

Silo Park

2500 ft

Libraries

Central City Library

4800 ft

Bridges

Auckland Harbour Bridge

2.7 mi

Nearby

Viaduct Harbour Ave

Viaduct Harbor

1300 ft

138 Halsey Street Freemans Bay

America's Cup Village

1500 ft

Westhaven Drive Curran St intersection

Westhaven Promenade

1800 ft

Restaurants

21 Viaduct Cafe

200 ft

21 Viaduct Harbour Avenue

Mojo Viaduct Harbour

300 ft

Vodaphone Building 20 Viaduct Harbour Avenue

Parked Up Beer Garden & Venue

900 ft

Corner of Fanshawe & Halsey St

Toto' Pizza

1600 ft

5 Hardinge Street Auckland

Depot Eatery & Oyster Bar

3100 ft

86 Federal Street

Scratch Bakers

1900 ft

5 Graham Street

Williams Eatery

1600 ft

G03 85 Daldy Street

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

6.6

Location

7.6

Service

6.4

Dining

7.4

William

United Kingdom, February 2025

5.0/10

My stay at Marsden Viaduct was quite mixed. While the location was fantastic and the room was large and spacious, I faced several issues that really impacted my experience. The check-in was a bit confusing, and my room lacked air conditioning, making it uncomfortable at times. Overall, I enjoyed the beautiful views, but some aspects definitely need improvement. 😕

Rooms

6.0

The room was large, spacious, and had a nice bath. However, it was uncomfortably warm due to the lack of air conditioning.

Service

5.0

At times, the service was unresponsive when I called for assistance, which was quite frustrating. However, some staff members were apologetic and helpful.

Location

9.0

The location is absolutely awesome! Being so close to the Viaduct, with beautiful views and good restaurants within walking distance, made my stay enjoyable.

Dining

8.0

Dining options nearby were excellent, offering a variety of places to eat within a short walk.

Facilities

6.0

The hotel offered solid facilities, though I experienced issues like a lack of air flow in my room.

Arthur

United Kingdom, February 2025

6.0/10

My stay at Marsden Viaduct Hotel was a mix of comfort and inconvenience. The location was convenient for exploring the city, and the bed was incredibly comfortable. However, I faced issues with the air conditioning and cleanliness in the shower, which definitely impacted my experience.

Rooms

6.0

The Deluxe King Room was spacious and well-designed, with a fantastic shower. although I found it quite bright in the morning due to the lack of blackout curtains.

Service

8.0

The staff were incredibly accommodating. they helped me with an early check-in and were quick to assist when my key card didn't work.

Location

5.0

While the hotel is situated close to the CBD, parking was a major hassle. it turned out to be quite expensive and complicated, which took away from the overall experience.

Dining

7.0

Dining options were decent, and I enjoyed some delicious dishes at the Sofitel cafe, but the finer details about dining were not clear until after booking.

Facilities

6.0

The hotel offered various amenities like dry cleaning and tours assistance. yet it felt a bit chaotic at the front desk with only one staff member during check-in.

Stuart

United Kingdom, December 2024

6.0/10

I had a decent stay at Marsden Viaduct Hotel, with a spacious room that had an very nice view. However, check-in took an hour, and some amenities in my room needed attention. Overall, the location was great, but there are some areas that need improvement.

Rooms

7.0

I stayed in a Deluxe King Room, which was spacious and featured an very nice view. I particularly loved the oversized bathtub. However, I noticed some issues, like the phone not connecting to the reception and a loose toilet seat.

Service

6.0

The staff were friendly, but I experienced a long check-in process and some miscommunication regarding the Wi-Fi issues. They seemed overwhelmed and perhaps could benefit from more staff during busy times.

Location

8.0

The location was perfect for my date night. Everything, including restaurants and nightclubs, was within walking distance. However, parking nearby was a hassle and quite expensive.

Dining

7.0

I had the chance to enjoy the nearby dining options, but I was disappointed that there weren't any breakfast deals for guests. The restaurant choices in the area were good, though.

Facilities

6.0

The hotel had decent facilities like dry cleaning and housekeeping, but I encountered some minor issues with maintenance that could be seen as attention to detail.

Jordan

United Kingdom, October 2024

6.6/10

I had a pleasant stay at Marsden Viaduct Hotel, enjoying the spacious room and warm atmosphere. The location was excellent for exploring nearby cafes and bars, although the parking situation was a bit cumbersome. Overall, it was a comfortable experience with friendly staff, though a few minor issues could be improved.

Rooms

9.0

The Deluxe King Room was spacious and warm with an incredibly comfy bed. I loved the views from the windows, which added a nice touch to my stay.

Service

8.0

The staff were really helpful and friendly, accommodating my request for an extended stay with ease. However, there were times when I felt a bit lost in the large hotel, as no one guided me to my room initially.

Location

7.0

The hotel’s location was perfect for taking morning walks around the viaduct and accessing various bars and cafes, which I enjoyed immensely. However, I was surprised by the high parking fees, which took away some of the convenience.

Dining

8.0

Dining options were excellent, particularly the offerings available at the Sofitel café located downstairs. However, I wish I had more information about the prices beforehand, as some were a bit steep.

Facilities

7.0

The hotel offered various useful facilities, but I did find it frustrating that using the gym and pool required an additional fee. It’s common to expect these amenities included in the room rate.

Ava

United Kingdom, October 2024

6.4/10

I recently stayed at the Marsden Viaduct Hotel for two nights. While I enjoyed the great location near the marina and appreciated the spacious room, my experience was overshadowed by several issues. Unfortunately, the housekeeping was inadequate, and my requests for basic amenities were ignored.

Rooms

5.0

The Superior King Room was spacious and comfortable, but I found it odd that the beds weren't split as I requested. My friend ended up on a trundler bed, which was not ideal. Additionally, the room lacked blackout curtains, making it difficult to sleep in as it got quite bright early.

Service

5.0

The service was disappointing. There seemed to be only one staff member managing everything, making it hard to get assistance at times. My requests went unanswered, and I had to call multiple times just to get basic necessities like face cloths.

Location

9.0

The hotel's location was excellent, right by the Viaduct which was super convenient for accessing restaurants and bars. This was one of the highlights of my stay.

Dining

7.0

I didn't dine extensively at the hotel, but the nearby dining options appeared very inviting, and I appreciated the easy access to award-winning local meats and fresh seafood.

Facilities

5.0

The hotel facilities were adequate, but I found it lacking in terms of housekeeping support. There seemed to be limited staff available for various services, which affected the overall experience.